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Contact Pension Applications Service

We invite you to start by reading our Frequently Asked Questions (FAQs), where many of your questions may already have been answered. In addition, the Site Map and Search functions may help you find the information you are looking for.

Please contact us using your preferred means of communication.

Telephone Telephone

Toll free: 1-800-561-7930

Monday to Friday
8:00 a.m. to 4:00 p.m. (Your Local Time)

Outside Canada and the United States: 0-506-533-5800
(collect calls accepted)

Monday to Friday
8:00 a.m. to 5:00 p.m. (Atlantic Time)

Telephone Teletype (TTY): 0-506-533-5990
(collect calls accepted)

Monday to Friday
8:00 a.m. to 5:00 p.m. (Atlantic Time)



In person Facsimile

418-566-6298

Note: Always include your pension number or Personal Record Identifier (PRI) when providing information by facsimile.



On-line On-line

General Inquiry



In writing In writing

Public Works and Government Services Canada
Public Service Pension Centre- Mail Facility
PO Box 8000
Matane QC   G4W 4T6

Note: Always include your pension number or Personal Record Identifier (PRI) when writing.

Service Standards

For our service standards, please visit:
http://www.tpsgc-pwgsc.gc.ca/pension/retr/objectfs-goals-eng.html

Date Modified: 2010-07-09

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